Privacy Policy

Last Updated: February 27, 2025

1. Scope of this Policy

This privacy policy (the "Policy") describes how San Francisco Compute Company and its subsidiaries (collectively the "Company", "Our" or "We"), collect, use, and share your Personal Information in the course of your visiting the Company's website (https://sfcompute.com) (the "Website") and/or using the Company's services ("Services"). For ease of reading, all references to Services include the Website. "Personal Information" is information that identifies you as an individual, which may include, without limitation, your name, email address, mailing address, and telephone number.

We may update this Privacy Policy from time to time, in our sole discretion, and post an updated Privacy Policy on the Website.

2. Personal Information We Collect and How We Collect It

We collect Personal Information from you in several ways.

A. Personal Information You Provide Us Directly

We may collect Personal Information you provide to us in connection with the following activities.

Visiting Our Website. We may collect Personal Information when you submit a web form or otherwise interact with the Website, and may ask for your name, email address and phone number.
Account Information. When setting up your account, you may provide Personal Information including, without limitation, your name, mailing address, email address, and username and password when setting up your log-in credentials.
Communications with Us. The Company and its service providers may collect Personal Information when you communicate with us including, without limitation, through email or the Website.
Identity Verification. The Company and its service providers may collect Personal Information including, without limitation, your name, phone number, mailing address, email address, birth date, and tax identification number to comply with applicable law before granting you access to the Services. If you are a business, the Company and our service providers may collect additional information including, without limitation, your business' name (including any or alias names you may do business under), tax identification number, website, date of formation, and jurisdiction of formation.
Payment Information. At the time you set up your account and/or when you purchase any Services from the Company, a third-party payment processor will collect and store your billing address and payment information (i.e., credit card or bank account information).
Marketing Events, Conferences and Trade Shows. We may collect Personal Information from individuals when We host or attend conferences, trade shows or other marketing events.

Job Applications. If you apply for job with the Company, We will collect any Personal Information you provide in connection with your employment application.
Surveys. The Company may ask you to participate in surveys. If you agree to do so, the Company may collect Personal Information from you in connection with your participation in the survey.

B. Personal Information Collected Automatically

We may automatically collect the following information when you use our Services.

Log & Device Data. When you access the Services the Company, and its service providers, may automatically collect certain information ("Log Data") including information that your browser sends whenever you visit our Website. Log Data may include information such as your internet protocol address ("IP Address"), internet service provider, browser you are using, mobile network carrier, and location information such as location information derived from an IP Address and geo-location information.
Usage Data. The Company and its service providers may collect information regarding your use of our Services, which may include the pages you visit, the duration of your visit, what you search for, what content you interact with, and other information how you use Our Services.
Cookies and Local Storage. The Company and its service providers may use small pieces of data to identify you and remember your preferences ("Cookies") to make your browsing experience more personalized. The Company may also use a piece of code embedded in the Services, or an email we send you, known as pixel tags or web beacons ("Pixel Tags") to help us learn about your use of Our Services and engagement with our advertising.

C. Personal Information Collected From Third Parties

We may also collect information about you from third parties. This may include information about you from public databases, including your name, address, email address, phone number, and sanctions lists maintained by public authorities, such as the United Nations Sanctions List and the United States Office of Foreign Assets Control, public employment profile. In addition, we may use third-party service providers to conduct surveys to better understand our customers' experience and improve Our Services.

3. How We Use Personal Information

We use Personal Information for many different purposes, as described below, including, without limitation, providing Services, marketing, and administrative purposes.

A. Providing Services

We use your Personal Information in connection with providing services to:

Create your account,
Manage your account information,
Provide you with access to Our Services,
Provide customer support,
Share information with our service providers necessary to provide Services to you,
Process your payment information, and
Process your employment application if you apply for a job with us.

B. Administrative

We use your Personal Information in connection with, including without limitation, the following administrative activities:

Enhancing Our Services,
Developing new products and services,
Measuring engagement and interest in Our Services,
Conducting analytics,
Quality control and/or debugging to identify and repair errors in our Services,
Protection against fraudulent, malicious, deceptive, or illegal activity, and prosecution of those responsible for that activity,
Network and information security and detection of security incidents,
Further our legitimate interests in marketing, research and development,
Enforcing our contractual obligation and/or policies,
Performing activities required by applicable law,
Authenticating and verifying your identity, including, without limitation, in connection with any request by you to exercise your rights under this Privacy Policy, and
Creating anonymized and/or aggregated information, in compliance with applicable law.

C. Marketing

We may use your Personal Information in connection with our marketing and/or advertising activities which may include, without limitation, sending you marketing emails, invitations to conferences and/or requests to participate in surveys.

D. With Your Consent

We may also use Personal Information for other purposes that will be clearly identified to you when you are asked to provide personal information, with your consent or as you otherwise instruct the Company.

E. Other Purposes

We may also use your Personal Information for purposes as requested by you or as permitted by applicable law. For example, we may use your Personal Information to create anonymized and/or aggregated information from your use of Our Services.

4. How We Share Your Personal Information

We may share your Personal Information with third parties in the following ways:

A. To Provide Services

We may share your Personal Information with the Company's service providers and or business partners that support the Company in providing Services to you. This may include, without limitation, services providers that the Company uses in connection with analytics, customer service, hosting, marketing, payment processing, network security, technology support and/or related services. Personal Information shared with a business partner will be processed subject to the business partner's privacy policy.
We may share your Personal Information with other users of our Services that you may interact with including, without limitation, information necessary to provide Services.
We may share your Personal Information with third parties that you share your Personal Information and/or interact with including, but not limited to third party websites, applications, products, technologies and services ("Third-Party Service Provider"). Personal Information shared with a Third-Party Service Provider will be processed subject to the Third-Party Service Provider's privacy policy.
We may share your Personal Information with our corporate affiliates.
We may share your Personal Information with third-party advertising partners who may use technology to collect information regarding your activities and device. This information may include, without limitation, your IP Address, cookie identifiers, web pages visited and time of day, which may be used to provide personalized advertisements to you.

B. To Comply with Legal Process or Law Enforcement Request

We may share your Personal Information if the Company has a good faith belief that doing so is required or necessary to comply with a request from law enforcement or national security requests and/or legal process, which may include, without limitation, a court order or subpoena.

C. Protecting the Company and Others

We may share your Personal Information if the Company has a good faith belief that doing so is necessary to (a) protect your, the Company's, or others' rights, property, or safety; (b) enforce our contracts or policies, (c) collect any amounts owed to the Company, or (d) assist with an investigation or prosecution of suspected or actual illegal activity.

D. Change in Control or Asset Transfer

We may also share your Personal Information if the Company is involved in a transaction that results in a change in control of the Company including, without limitation, an acquisition, bankruptcy, financing, merger, reorganization, receivership, purchase or sale of assets, transfer of services to another service provider or other corporate transaction.

5. How Long We Retain Your Personal Information

We retain your Personal Information for as long as you use the Services or as needed to comply with the purposes for which it was collected which may include, without limitation, providing Services, resolving disputes, conducting a legal defense, auditing, enforcing agreements and complying with applicable law.

6. Your Rights

The privacy choices you may have are described below and may vary depending upon where you live. You may have the right to:

Request Access and portability. You may request that we provide you with a copy of your Personal Information.
Request Correction. You may request that we correct or update your Personal Information.
Request Deletion. You may request that we delete your Personal Information.
Withdraw Your Consent. To the extent that the processing of your Personal Information is based upon your consent, you may withdraw your consent at any time. The withdrawal of your consent shall not affect the lawfulness of the process of your Personal Information prior to the withdrawal of your consent.
Object to or Restrict Processing. You may object to or restrict the Company from using or transferring your Personal Information in connection with our legitimate interests, in the public interest, or for direct marketing. The Company may continue to process your Personal Information where permitted or required by applicable law. You can request to opt out of marketing communications at any time.

If you wish to exercise any of these rights, you may do so by sending an email to privacy@sfcompute.com.

If your Personal Information is subject to the data protection laws of the EEA, Switzerland or the UK you have the right to file a complaint with the applicable supervisory authority if you believe our processing of your Personal Information violates applicable law.

7. International Transfers of Personal Information

The Company and its services providers may transfer, store, and process your Personal Information throughout the world, including, without limitation, the US or other countries that may have data protection laws different from the country in which you live. We put in place appropriate procedures and safeguards in accordance with applicable law when conducting such transfers.

8. Children's Data

Our Services are not directed at children under the age of 18 (or other age in accordance with local law outside the US). If you are a parent or guardian and believe that your child has provided personal information to the Company in violation of applicable law, you may contact us at privacy@sfcompute.com.

9. Third-party Websites

The Services may contain links to other websites and applications, or other websites and applications may contain links to the Company's website. These links are not controlled by the Company, and you must look at their privacy policy regarding information on how they process your personal information.

10. Contact Us

If you have any questions regarding the Policy, or to exercise your rights, you may contact us at privacy@sfcompute.com.